Our support team is here to help you get the most out of ChelHead. Whether you have questions about statistics, account issues, or feature requests, we're here to assist. We typically respond within 24-48 hours.
Before contacting support, check our FAQ page for answers to common questions about data accuracy, platform features, account management, and how our advanced metrics like DTW (Deserve to Win) are calculated.
Found a bug or something not working correctly? Please include:
The more details you provide, the faster we can identify and resolve the issue.
Have ideas for improving ChelHead? We welcome suggestions from the community. Many of our features were developed based on user feedback, including the club comparison tool, free agency messaging system, and advanced player scoring metrics.
Email us at support@chelhead.com and we'll respond as soon as possible.